Services & Solutions

Document Management System Solution

Various levels of Document Management Solutions (DMS) available
Entreprise grade (IBM FileNet, OpenText Documentum)
SME grade (SmartDoc)
Experienced implementation team with experience of integrating to various systems including SAP
APIs available
Direct access to development team of SmartDoc
Flexible mode of purchase – Capital or Operational
Easy search/distribution of documents

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Call Center Solution

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IT Help desk service

ITIL certified personnel
7 x 24 Service available
Dedicated call number available for each customer
L1 & L2 support
Escalation process to vendors
Helpdesk system to track and monitor calls
Monthly meeting with customer to review calls and resolution

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Hardware Maintenance Service

Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries

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RFID Solution

RFID (Radio Frequency Identity) technology is mainly used in real time tracking solutionsRFID (Radio Frequency Identity) technology is mainly used in real time tracking solutionsIt can be used to improve operation accuracy and efficiencyRFID can be used in the following applications contactless payment Car Parking System Door Access Control Library system Asset Management Inventory Control Retail Inventory and speed check out

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Kiosk/POS Solutions

We specialised in providing Kiosk/POS solutions to various industries, specially Gaming and Hospitality.  We were the provider of Toshiba (Previously IBM) POS to a few casino tables, including Sands China Group,  Marina Bay Sands and some casinos of SJM group.

We are also the provider of POS solution for Liveria Wan Tat (宏達書局)

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Social Wifi

Currently, many coffee shops, restaurants, retail shops, malls, hotels, airport lounges offer Free WiFi to their customers via a traditional login interface, asking for a private password provided by the store, or they ask the customer to accept standard terms and conditions agreement and type in a password.

80% of consumers now expect free WiFi provided by the restaurant, banks, coffee shop, shopping mall or retail shop they visit.

Our Social Wifi solution helps to collect customer information via social media login and analyze it for businesses.

•We can use social media information to customize a e-coupon or promotional message to the target customer

•We can increase social media engagement with customers, and much more…..

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Live Video Streaming

Live Streaming is nowadays very popular in the internet.  Everyone can do this easily on Facebook using their mobile phones, however, it is only good social sharing but not good for commercial use.

Our solution is very affordable and can setup in a very short period of time.  with our pre-packaged hardware and software, we can complete our setup in an hour.  The requisites are Power, internet access and video signal feed.

We help Macau Government Tourism Office to broadcast world the Macao Light Festival 2016 Opening Ceremony.  The Ceremony was broadcasted via their official web-page and streamed via Youtube.  They also had the option to broadcasted via their Facebook page.

You may review the opening ceremony by clicking this link : https://www.youtube.com/watch?v=DI5z0pZa_1Y&t=500s

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